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FAQS
ORDER
Please have a look at our products from the homepage at https://nflowersbrand.com
As we quickly process the transaction and your product will be ready rapidly for dispatch, kindly get in touch with our customer service agents as soon as possible to withdraw or modify your order. You also get the confirmation email at the time of placing order so you can reply that email too. For more information regarding cancelling an order please go through our "Exchange & return policy".
As soon as your order has been dispatched, you will get an email enclosing your airway bill number (AWB) and a link to the tracking portal for the courier service being used for your delivery.
N FLOWERS SERVICES
In case of any inquiry related to online orders and returns kindly email us at sales@nflowersbrand.com
For any help related to repairs and exchanges get in touch with us via email at
For wholesales sales queries kindly email us at internationalsales@nflowersbrand.com
For any help related to repairs and exchanges get in touch with us via email at
For wholesales sales queries kindly email us at internationalsales@nflowersbrand.com
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N FLOWERS bulletin permits you to stay informed with all the up-to-date news, collections and campaigns. You can manage your subscription from your account settings page, and unsubscribe whenever you want from the end of each bulletin you get.
PRODUCT INFORMATION
For queries about particular N FLOWERS products, kindly include a picture of demanded product and send it to sales@nflowersbrand.com and we will get back to you soon with accessibility details.
EXCHANGE & RETURN
You can exchange the product if it is not used and in its original packing by contacting us at sales@nflowersbrand.com within 14 calendar days from the date of receipt. For more information, please check our "exchange & return policy".
As soon as we receive your return, and it is accepted, you will receive a confirmation email and we will process your refund request. The refund will be processed to the same payment method used during your initial transaction and will take 2-5 business days to reach your bank account.
CARE & REPAIR
If your N FLOWERS item needs repairs please email our customer service team at care@nflowersbrand.com
For details, kindly check out our "care instruction policy". You can likewise use the care instructions card inserted with every item.
For additional info about repair, kindly check out our repair policy or contact us at care@nflowersbrand.com
For additional info about repair, kindly check out our repair policy or contact us at care@nflowersbrand.com
PAYMENT
Yes, we accept the subsequent international credit and debit cards: (Visa Debit/Credit, Master Debit/Credit, and American Express) All payments are processed over a safe checkout system such as Payfort
We always keep the private data safe and secure. We use the greatest advanced security software for online transactions
Our site uses high-level SSL encryption technology
Our site uses high-level SSL encryption technology
Taxes are applied to your order according to the national law of the shipping destination state
SHIPPING & DELIVERY
Original shipping charges incurred at the hour of buying are non-refundable
As soon as your order has been dispatched, you will get an email enclosing your airway bill number (AWB) and a link to the tracking portal for the courier service being used for your delivery
We will give our best to dispatch the Product to you as soon as we can after you put in your request and as per the delivery choice you have chosen while placing the order. In any occasion not more than 5-7 working days starting on the day we confirm your request. In case we cannot dispatch the item within the mentioned time. We will send you an email you to inform you and give you an estimated delivery time and date. In these conditions you have the privilege to withdraw the order and get a complete refund
Automated Receipts will be send to you via email within one hour of your procurement.
We provide shipping globally with the exclusion of Syria, Libya. Kindly note that orders made to any of these states will be negated
We always use express global transportation to make sure that you get your products rapidly and safely. We deliver the products everywhere in the world through DHL. Deliveries are usually made from Sunday to Thursday, between 9 a.m. and 5 p.m. You will get your product(s) in 5 – 7 business days but it might take longer in particular regions
In case of any problem or issue concerning the order, kindly feel free to contact us instantly. If there is a problem of damaged product, please send us the image of damaged product. You can exchange or refund the defective product within 14 days after the purchase
DISCLAIMER*******
This message is private and confidential and it is intended exclusively for the addressee. If you receive this message by mistake, you should not disseminate, distribute or copy this e-mail. Please inform the sender and delete the message and attachments from your system. No confidentiality nor any privilege regarding the information is waived or lost by any mistransmission or malfunction.
Any views or opinions contained in this message are solely those of the author, and do not necessarily represent those of Noura flowers luxurybrand , unless otherwise specifically stated and the sender is authorized to do so. E-mail transmission cannot be guaranteed to be secure, confidential, or error-free, as information could be intercepted, corrupted, lost, destroyed, arrive late, incomplete, or contain viruses. Noura flowers luxury brand does not accept responsibility for any changes in the contents of this message after it has been sent.
This message is provided for informational.Make great presentations, longreads, and landing pages, as well as photo stories, blogs, lookbooks, and all other kinds of content oriented projects.
This message is private and confidential and it is intended exclusively for the addressee. If you receive this message by mistake, you should not disseminate, distribute or copy this e-mail. Please inform the sender and delete the message and attachments from your system. No confidentiality nor any privilege regarding the information is waived or lost by any mistransmission or malfunction.
Any views or opinions contained in this message are solely those of the author, and do not necessarily represent those of Noura flowers luxurybrand , unless otherwise specifically stated and the sender is authorized to do so. E-mail transmission cannot be guaranteed to be secure, confidential, or error-free, as information could be intercepted, corrupted, lost, destroyed, arrive late, incomplete, or contain viruses. Noura flowers luxury brand does not accept responsibility for any changes in the contents of this message after it has been sent.
This message is provided for informational.Make great presentations, longreads, and landing pages, as well as photo stories, blogs, lookbooks, and all other kinds of content oriented projects.